The problem
Clinical-research roles work on the same process through fragmented documents, email, spreadsheets and systems, where a context error is costly.
Why the old process was costly
Manual context transfer creates duplicate entry, delays and unclear ownership; a generic chatbot does not understand each role’s operating rules.
What NPNT built
NPNT assembled a product architecture of six specialist modules and defined roles, automation boundaries, synthetic demonstrations and the human-in-the-loop control path.
Timeline
The time from initial brief to public prototype is not claimed. A pilot separately fixes one process, accountable roles, integrations and a calendar plan.
How the result is measured